Subscription Terms

SUBSCRIPTION TERMS

By purchasing a Deep Sentinel Subscription, you agree to the following terms and conditions. A Deep Sentinel System purchase requires a minimal 1 year Service Subscription. By purchasing a 1 year subscription contract in connection with your purchase of a Deep Sentinel Security System, you will receive unlimited 24/7 monitoring by LiveSentinel (our live surveillance service) & unlimited access to DeepDetect (our predictive artificial intelligence).

 

BILLING CYCLES & AUTO RENEWALS

Annual contract, Month-to-Month

You’ll be charged the monthly subscription rate 30 days after the time of purchase, plus any applicable taxes. Your service can start as soon as you activate your system, but your subscription does not begin until 30 days after product has shipped. 

After the 1 year Commitment Period, the subscription will renew month-to-month, but you may cancel at any time. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. Cancellations can be made any time by contacting 1-833-983-6006 or customercare@deepsentinel.com

Once cancelled, you will no longer receive unlimited 24/7 monitoring by LiveSentinel (our live surveillance service) & will have limited access to DeepDetect (our predictive artificial intelligence).

 

BILLING CYCLES & AUTO RENEWALS

Annual contract, Prepaid

You’ll be charged the annual rate 30 days after the time of purchase as one lump sum, plus any applicable taxes. Your service can start as soon as you activate your system, but your subscription does not begin until 30 days after product has shipped. 

After the 1 year Commitment Period, the subscription will renew for another year, but you may cancel at any time. Renewal rates are subject to change, but you will be notified of any change in your rate with the option to cancel in accordance with these terms. Cancellations can be made any time by contacting 1-833-983-6006 or customercare@deepsentinel.com

Once cancelled, you will no longer receive unlimited 24/7 monitoring by LiveSentinel (our live surveillance service) & will have limited access to DeepDetect (our predictive artificial intelligence).